Question 1

Which iPhone models do you support?

Accepted Answer

Xshielder currently supports the iPhone 16 Pro Max, with plans to support additional models in the future.

Question 2

Can I use my iPhone's features when it's inside the enclosure?

Accepted Answer

Yes. Our enclosures are designed to maintain full usability, including the camera, touchscreen, Face ID, and buttons. The phone can be charged wirelessly while inside the enclosure.

Question 3

Is the enclosure permanently attached to the phone?

Accepted Answer

No, the device can be returned and the iPhone extracted for resale or re-use outside hazardous areas

Question 4

Is it possible to make phone calls while using the enclosure?

Accepted Answer

Yes. The design allows sound transmission, and you can use Bluetooth headsets or speakerphone functionality as needed.

Question 5

What certification does the enclosure have?

Accepted Answer

Our enclosures are certified according to ATEX and IECEx Zone 1/21 standards. They are also IP65/IP66 rated and compliant with ISO 9001:2015.

Question 6

Where can I purchase or get a quote?

Accepted Answer

You can request a quote via a partner or our website at https://xshielder.com/get-a-quote or contact us at apb@xshielder.com.